Shipping Policy

Effective Date: 15/9/2025

At RatnaYantra, we strive to deliver your orders quickly and securely. Please read our shipping terms carefully before placing an order.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • YOrders are not shipped or delivered on Sundays or public holidays.
  • You will receive a confirmation email once your order has been shipped, along with tracking details.

2. Shipping Methods & Delivery Time

A replacement will not be provided in the following cases:

  • We ship across India through trusted courier partners.
  • Estimated delivery time: 3–7 business days, depending on your location.
  • Delays may occur due to courier issues, remote locations, weather, or other unforeseen circumstances beyond our control.

3. Shipping Charges

  • Shipping charges (if any) will be displayed at checkout before payment.
  • Occasionally, we may offer free shipping promotions.

4. Prepaid Orders Only

  • Currently, we only accept prepaid orders.
  • Cash on Delivery (COD) is not available at this time.

5. Address Accuracy

  • Customers are responsible for providing the correct shipping address and contact details.
  • We are not liable for delays, failed deliveries, or additional charges due to incorrect or incomplete information provided by the customer.

6. Order Tracking

  • Once shipped, you will receive tracking details via email or SMS.
  • You can use the tracking link to monitor your delivery status.

7. Damaged Packages

If your package arrives damaged, please record a clear opening/unboxing video while unsealing the parcel and contact us within 48 hours of delivery.

Note: Without an unboxing video, claims cannot be processed.

8. International Shipping

  • Currently, we do not offer international shipping.
  • We ship within India only.

6. Contact Us

RatnaYantra

πŸ“§ Email: support@ratnayantra.com

πŸ“ž Contact Number: 9619660247

🏒 Trade Name: Mr. Subhash Kasbe / SK Enterprises

πŸ“ Address: Shop No. 14, vighnaharta A wing, Ground floor, G.D. Ambedkar Marg, Kalachowki, Mumbai 33

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